Reset your password

If you've forgotten your password, open the sign-in page and choose the password recovery option. Enter the email address on your account and request a reset link.

You use the same account here and on SubLearn. Changing the password here also changes that account's password on SubLearn.

Choose a new password

Open the link in the reset email. Enter a new password of at least 8 characters, repeat it in the confirmation field and confirm the change. You can then sign in with your new password.

Each link works once and expires after 60 minutes. If it no longer works, request another link and open the newest email.

If the email doesn't arrive

Check your spam or junk folder and make sure you entered your account's email address. The page shows the same confirmation whether or not that address has an account.

Wait at least a minute before requesting another link. A second request for the same address within that minute does not send another email.

If you still can't sign in, contact us about your account. Include your account's email address, but never send your password or reset link.