Change your account email

To request a change to your account email, open the contact page and write to the support email listed there. MicroPortuguese does not currently offer an email-change Settings page. We will explain the next step and confirm that the account belongs to you before making a change.

What to include

Tell us the email address your account uses now and the new address you want to use. Say whether you can still sign in and open the old inbox.

Send the request from your current account email if you can. Do not send your password, verification codes or password-reset links.

If you have lost access to the old inbox

Use an address where you can receive our reply and include your account email in the message. We still need to confirm that you own the account. We will explain how to continue without asking you to send your password.

If you only need a new password, request a password reset. The reset email goes to the address currently on the account; it does not change that address.

Your account is also used on SubLearn

You use the same account here and on SubLearn. Changing this account's email also changes the address used to sign in to SubLearn and receive account messages. Tell us if you use that service too.

An email address can belong to only one account, including SubLearn accounts. If the new address is already in use, tell us whether the other account is also yours. Do not create another account to try to move your data.

Follow up on your request

Keep the message you sent. To add information or ask about the progress of your request, send the details in the same email conversation.